Contact BrewMasterGear

Get in touch with our laboratory experts. We're here to assist with your manual coffee brewing journey.

Physical Address

947 Indiana Avenue

Commercial Capehart

Hawaii 96786

United States

Phone

+1 (808) 629-6129

Available Monday - Friday, 9 AM - 6 PM HST

For emergency support outside business hours, please leave a message.

Ways to Reach Us

Email

For detailed inquiries and support

support@PureBrewTools.com

Live Chat

Real-time support from our team

Contact Form

Send us your message directly

Fill Form →

Business Hours

Our Schedule

Monday - Friday

9:00 AM - 6:00 PM HST

All inquiry responses within 24 hours

Saturday - Sunday

10:00 AM - 4:00 PM HST

Limited support for urgent matters

Send us a Message

Frequently Asked Questions

What is your return policy?

We offer a 30-day return policy on all equipment. Items must be in original condition with all components.

Do you offer international shipping?

Yes, we ship worldwide. Shipping costs and times vary by location. Contact us for specific quotes.

Are your products covered by warranty?

All BrewMasterGear equipment comes with a 2-year manufacturer's warranty covering defects in materials and workmanship.

Our Commitment to You

24 Hours

Response time on all inquiries

Expert Support

Coffee specialists ready to help

100% Satisfaction

Your satisfaction guaranteed

Service Areas

United States

Full service coverage across all 50 states. Standard shipping 3-5 business days.

International

Serving coffee enthusiasts in 45+ countries. Custom shipping quotes available.

Technical Support

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